Team Lead Brockville

Job Description

Position

Team Lead

Salary

Starting at $20.20/hour

$15.00 per diem for mileage

Shifts and Hours

3 hours per day (typically 1.5 hours in the AM and 1.5 hours in the PM, may vary slightly on some days to allow for 30-minute lunch coverage as required)

Team Leads must be available to work Monday to Friday (all AM and all PM shifts)

Operational School Year (August to June)

Reports to

Program Manager – School Safety Zone

Purpose

The Team Lead position will provide necessary duties in “the field” at intersections and routes throughout the City, supporting the Adult Crossing Guard (ACG) program within operational school hours.

About The Ottawa Safety Council

The Ottawa Safety Council (OSC) is a local non-profit organization since 1957 that delivers best-in-class road safety services, education, training, and awareness to guide communities towards safer roads, no matter how travelled.

Diversity, Inclusion and Equal Employment Opportunity

The OSC is an equal opportunity employer, dedicated to creating a workplace culture of inclusiveness that reflects the diversity of the residents that we serve.  We encourage candidates of diverse backgrounds and abilities to apply.  Accommodations are available on request for candidates taking part in all aspects of the selection process.

Mission, Vision and Values

The mission of the OSC is to deliver best-in-class road safe services, education, training and awareness throughout our communities. The vision of the OSC is to guide communities towards safe roads, no matter how travelled. The OSC’s values are rooted in:

·        Integrity, honesty and professionalism

·        Sustainable programs and organizational goals that promotes wellness and safety.

·        Road safety through prevention and education

·        Collaboration and empowerment through community engagement

Core Competencies

·        Ability to work independently and create own schedule

·        Strong Customer Service Skills

·        Communication – verbal and written

·        Computer proficiency (including email)  

·        Ability to work as part of a team and stay in regular communication with the office staff

·        Ability to maintain calm and professional demeanor

·        Adaptability/ flexibility  

·        Decision making and judgement

·        Planning and organizing

·        Problem solving

·        Accountability and dependability

Duties and Responsibilities

·        Conduct all duties and responsibilities of an Adult Crossing Guard when required.

·        Provide on-site and remote support to teams in both Ottawa and North Grenville, including travel between regions as required to ensure operational consistency, address urgent needs, and support staffing or training initiatives

·        Responsible for building their schedules in such a way that allows the Team Lead to visit each of their intersections in the morning and afternoon at least once in a (1) month period.

·        Visit specific sites as requested by the Office.

·        Effectively communicate with Adult Crossing Guards by answering questions, listen and address concerns, building rapport, etc.

·        Liaising with the staff at various schools within the Team Leads city

·        Complete administrative tasks using the designated tablet to complete Pedestrian Counts, Site Inspections and Performance Reviews.

·        Training and coaching new Adult Crossing Guards.

·        Promptly reporting any potentially dangerous situations to the School Zone Safety Program Manager and Coordinators.

·        Promptly reporting Crossing Guard absenteeism/performance issues to the School Zone Safety Program and Coordinator

·        Distribution & Retrieval of Equipment

·        Dispersal of rewards and incentives to the Adult Crossing Guards.

·        Acting in the role of Adult Crossing Guard to cover open shifts.

·        Comply with all safety requirements and wear all required equipment (provided)

·       Maintain a calm and professional demeanor at all times.

Position Requirements

·        Availability to work Monday to Friday (all AM and PM shifts) (typically 1.5 hours in the AM and 1.5 hours in the PM, may vary slightly on some days to allow for 30-minute lunch coverage as required)

·        Must be available to work at all intersections identified in your indicated city.

·        Police Records Check (PRC) with the Vulnerable Sector – PRC can be completed during the application process.  Costs associated with the PRC will be reimbursed by the OSC after three (3) months of employment.  Employment offer conditional upon a valid and clean PRC

·        Smart Phone – required

·        Drivers licenses and access to a vehicle – required

·        Must have a valid Standard First Aid with CPR C certification

·        Effective communications (verbal and listening) skills in English

·        Ability to interact and cooperate with people of diverse ages, identities and backgrounds

·        Ability to work independently and complete daily activities according to a work schedule

·        Confirmation of physical health from a licensed physician may be required. Reference to full manual         dexterity and multi­limb coordination essential. Due to the requirements of the position, accommodations due to health may be limited.

Working Conditions

·        Ability to walk briskly, move repeatedly in and out of the intersection, and stand for up to 1.5 hours

·        Stand and maintain alertness for the entirety of the shift

·        Ability to hold a 5-lb Stop Sign Paddle above shoulder height for extended periods of time

·        20/20 Vision (with or without corrective lenses) along with adequate depth and peripheral perception

·        Accountable to work in all environmental conditions. Environmental conditions may include but are not limited to snowstorms, freezing rain, cold temperatures, rain, heat waves, humidity, hot temperatures and dust, etc.

·        Ability to dress appropriately for, and perform moderate physical labour during all weather conditions

·        Hazards associated with high traffic conditions.

·        Daily travel within Team Leads designated Zone.